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Calling center blues Working at a call center is what I now do Answering phones all day long, it feels like a zoo Every different customer is a different animal in their own right Sometimes they yell and make you feel like getting into a fight Answering the phone from the morning till the middle of the night Putting up with their irate-ness gives my brain such a fright Arguing about their orders, services and bills Sometimes it gets so bad; you want to start popping pills Phone call after phone call, you do what you can Another hour goes by; your brain feels like a human trash can There’s only so much you can do, for the customer to pacify Their anger and unhappiness, sometimes we can never satisfy Equipment is not working; their bill is way too high Every single call a new adventure makes you want to cry Hearing very sad sob stories, you try to be nice to them all Sometimes the customer yells so much, it makes you feel oh so small Rules and regulations keep you from helping all of them Sometimes you will get lucky and finally answer a real gem That one rare customer that’s so nice it makes you feel so great They almost make you forget about the customers that are so irate When you get home at night, no one really understands your point of view Then that makes you mad some more, your spouse becomes a customer too You try to separate your work life from your home life, nothing really helps So the next day comes again and you swim through it just like Michael Phelps |
This Poem was Critiqued By: Dellena Rovito On Date: 2009-05-01 17:00:03
Critiquer Rating During Critique: 10.00000
Claus,
Sounds like your job is a pain, but at least your working.
Today is exceptionally difficult emotionally. Trying times call up the best patience ever.
I believe your holding your own, no matter.
Michael Phelps you are! Just keep on........
Good rhyming, good tale.
You're a good hard working man. Let poetry be your release.
Dellena